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FAQ
What do I do if my payslip is incorrect?
A common cause of incorrect payslips is if you have not used our Timegate time and attendance system.
First speak to your Line Manager and if they can't assist, email [email protected]
What do I do if I've had an accident at work?
You must report details of the incident to [email protected]
How do I request holiday leave?
The best way to request your holiday is via the Timegate app.
How do I access this intranet?
On your computer or phone just visit our website www.premiersupportservices.co.uk
Hover over the 'Staff Intranet' tab and click 'Hourly Staff Intranet' from the drop down menu.
How do I order uniform?
What do I do if my equipment is not working?
What do I do if I need to order cleaning products?
Speak to your Line Manager.
What if I don’t know who my Line Manager is?
Please refer to the poster in your cleaning cupboard. Your Line Manager’s details will be written on the top.